Privacy Policy

Effective Date: 13/07/2025

At Twinknapo, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit https://twinknapo.com, contact us, or make a purchase.

1. Information We Collect

We may collect the following personal data:

  • Name, email address, phone number

  • Shipping and billing address

  • Payment details (processed securely via third-party services)

  • Order history and customer preferences

  • IP address, browser type, device information, and usage behavior

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support and order updates

  • Improve website functionality and user experience

  • Send marketing emails (only with your consent)

  • Comply with legal and tax obligations

3. Sharing Your Data

We do not sell or rent your personal data. Your information may be shared with:

  • Payment providers (e.g., Stripe, PayPal)

  • Shipping and logistics partners

  • Marketing and analytics services
    All partners are GDPR-compliant and contractually bound to protect your data.

4. Your Rights

Under the UK GDPR, you have the right to:

  • Access, update, or delete your personal data

  • Object to or restrict data processing

  • Withdraw consent for marketing communications

  • Request data portability
    To exercise your rights, contact us at contact@twinknapo.com.

5. Data Security

We protect your information using SSL encryption, secure servers, and access controls. While no system is 100% secure, we are committed to continuously improving our safeguards.

6. Cookies

Our website uses cookies to enhance your browsing experience. You may control or disable cookies via your browser settings. For more information, refer to our Cookie Policy.

7. Policy Updates

We may update this Privacy Policy occasionally. Any changes will be posted on our website with the revised effective date.

8. Contact Us

For questions about this Privacy Policy or your data:
📧 contact@twinknapo.com
📍 4 Great Western Road, Long Sutton, United Kingdom
📞 070 7467 8746

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